Tuesday, December 10, 2019

Tartuffee monologue from the play by Moliere Essay Example For Students

Tartuffee monologue from the play by Moliere Essay A monologue from the play by Moliere NOTE: This monologue is reprinted from The Dramatic Works of Moliere, Vol. II. Ed. Charles Heron Wall. London: George Bell Sons, 1898. CLEANTE: No, I am not a revered doctor, brother; no, all the knowledge of this world has not found its abode in me. I have merely the science of discerning truth from falsehood. And as I know nothing in the world so noble and so beautiful as the holy fervour of genuine piety, so there is nothing, I think, so odious as the whitewashed outside of a specious zeal; as those downright imposters, those bigots whose sacrilegious and deceitful grimaces impose on others with impunity, and who trifle as they like with all that mankind holds sacred; those men who, wholly given to mercenary ends, trade upon godliness, and would purchase honour and reputation at the cost of hypocritical looks and affected groans; who, seized with strange ardour, make use of the next world to secure their fortune in this; who, with great affectation and many prayers, daily preach solitude and retirement while they themselves live at Court; who know how to reconcile their zeal with their vices; who are passionate, revengeful, faithless, full of deceit, and who, to work the destruction of a fellow-man, insolently cover their fierce resentment with the cause of Heaven. They are so much the more dangerous in that they, in their bitter wrath, use against us those weapons which men revere; and their anger, which everybody lauds, assassinates us with a consecrated weapon. There are too many such mean hypocrites in the world; but from them the truly pious are easy to distinguish. Our age offers us abundant and glorious examples, my brother. Look at Ariston, look at Periande, Oronte, Alcidamus, Polydore, and Clitandre. No one will refuse them this title. They are no pretenders to virtue. You never see in them this unbearable ostentation, and their piety is human and tractable. They never censure the doings of others; they think there is too much pride in such censure; and leaving lofty words to others, they only reprove our actions by their own virtue. They do not trust to the appearance of evil, and are more inclined to judge kindly of others. We find no cabals, no intrigues among them; all their anxiety is to live a holy life. They never persecute the sinner, but they hate the sin. They do not care to display for the interest of Heaven a more ardent zeal than Heaven itself displays. These are people after my own heart; it is thus we should live; this is the pattern for us to follow. Tartuffe is not of this stamp, I know. You speak with the best intention of his goodness, but I fear you are dazzled by false appearances.

Tuesday, December 3, 2019

Laws Affecting Mercedes and Starbucks Essay Example

Laws Affecting Mercedes and Starbucks Essay Starbucks Coffee Company: Brief Summary Starbucks Coffee Company is a coffee house chain that has locations all over the world. It was opened in Seattle, Washington in 1971, by two teachers and a writer. Starbucks now has over 11,000 locations in the United States and more than 6,800 locations in 49 other countries. In addition to selling coffee, Starbucks sells pastries, sandwiches, coffee drinking accessories, and various media. Starbucks is headquartered in Seattle, owns five different subsidiaries, and has partnership agreements with both Apple and MSNBC (Starbucks Coffee). Starbucks Health Code Compliance The FDA Food Code is a federal law that regulates jurisdictions responsible for inspecting Starbucks (FDA). Because each state has slightly different rules, compliance with the health code differs for each Starbucks location. Each store is required to follow the rules for its respective county department of health and state board of health. Starbucks is regularly inspected by the county health code inspector and must pass that health test, which is later published publicly. Each new store has to apply for a permit from the state health board yearly (Jefferson County). In order to comply with the health code, Starbucks must monitor many different aspects of its operations. Starbucks stores have many different machines that require electricity in a small space. This may cause a store to lose many points because the state requirements are very stringent. Managers must make sure each employee has clean clothes under their apron and has sanitized their hands before preparing food. Starbucks locations must pass an inspection four times a year in the state of Alabama. We will write a custom essay sample on Laws Affecting Mercedes and Starbucks specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Laws Affecting Mercedes and Starbucks specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Laws Affecting Mercedes and Starbucks specifically for you FOR ONLY $16.38 $13.9/page Hire Writer An inspection is graded on a 100 point scale, and anything above an 85 is considered a passing grade. If they make a score lower than 85, they must be retested within 60 days. If they do not pass the following test, they will have their permit suspended and have to go to trial for possible revocation. Health code inspectors have the authority to shut down an establishment whenever they see fit. Therefore, compliance is critical (Jefferson County). Contract Laws The Uniform Commercial Code and the Statute of Frauds are federal laws which regulate specific contracts. However, each state has its own contract laws, which vary slightly. Starbucks contracts with coffee farmers, suppliers of ingredients, manufacturers of other Starbucks goods, and many more business entities. In addition, Starbucks contracts with different music artists. In October of 2009, singer/song-writer Carly Simon filed a lawsuit against Starbucks claiming that the company substantially eliminated sales of her new album when it shut down its music production label. She accused the company of tortuous interference with contract, and demanded $5 to $10 million dollars for her losses. Simon said she could have used a different record company to promote her album, but she chose the Starbucks label because it would distribute her work at its store locations. Starbucks claims that it fulfilled the contract’s obligations and promoted the album for the agreed-upon amount of time. Simon claims that the overall assumption when she signed her contract was that the Starbucks label would not cease operations. She claimed a substantial loss of sales because of her album’s absence from the shelves of Starbucks. The coffee company argues, however, that she can only sue its subsidiary company that owned the label, not the coffee roasting side of the business. The case has not yet been resolved. (Farley). Tip Sharing Laws The Fair Labor Standards Act (FLSA) prohibits tip sharing with employers (Jones). In 2004, a former Starbucks employee filed a lawsuit against the company stating that it was unfair for Starbucks to let supervisors partake in tips. This class action lawsuit was filed in California and represented over 100,000 employees, including persons who were no longer employed. The California Labor code prohibits employers or agents from receiving any tips for employees if they do not participate in activities resulting in a tip. A San Diego county superior court judge ruled in the plaintiffs favor and awarded them $106 million in restitution. Starbucks appealed the suit on the premise that supervisors perform the same jobs as baristas. They argued supervisors cannot hire, fire, or discipline, which gives them no responsibilities as managers. In 2009, the California Supreme Court reversed the decision, agreeing that supervisors perform the same job as baristas. As a result, the plaintiffs appealed the decision (Jones). Accidental Tea Burns Like most business entities, Starbucks must be aware of negligence laws. Negligence laws vary from state to state. Recently, Starbucks defended itself against a negligence lawsuit over severe burns. The company won the lawsuit in early November of this 2010. A 76 year old woman from New York alleged that Starbucks was responsible for burns that resulted from tea spilling on her leg when she tried to remove the lid. She claims the drink spilled because she had trouble removing the lid since it was placed in a double cup. She also claimed that Starbucks should have warned her that the cup could spill. This is nearly identical to a 1994 case where a woman burned herself with a cup of coffee at McDonalds. The woman in the Starbucks case, however, was unsuccessful with her claim. The 2nd U. S. Court of Appeals did not take long to dismiss the case because the hazards of hot drinks are nothing new and the entire beverage industry uses the double cupping method to allow ease of holding a hot drink (Starbucks). Fair Trade Starbucks is a massive supporter of fair trade when it comes to their products and merchandise. Currently in the U. S, we have many free trade laws which conflict with a fair trade policy. Free trade is a market principle where prices are not artificially tampered with by governments, and both parties in a transaction receive fair profits. Government intervention would include taxes, tariff, price floors and quotas. The U. S. has legislated free trade acts with both North America and Central America (Cornell). Starbucks claims that we hurt farmers in these foreign countries by supporting free trade legislation because we cut down on local farmers’ sales and profits by making the farmer’s product as cheap as possible. Therefore, Starbucks only has fair trade transaction to promote this market practice and to not add to what they think is the problem. They also are outspoken in supporting new fair trade legislation. The problem Starbucks has though is the U. S. cannot act completely in supporting Fair trade because some countries where fair trade exist the U. S. has an embargo upon and Starbucks usually does not have jurisdiction to override foreign countries international trade policies. Still Starbucks claims all of there coffee is bought in a fair trade market (Starbucks). STARBUCKS CONCLUSION Mercedes-Benz: Brief Summary Mercedes-Benz is an international manufacturer of luxury automobiles. The company can trace its origin to the first gasoline powered car by Karl Benz in 1886. Since then, the company has had many mergers and is now owned as a division of Daimler AG. Today Mercedes-Benz has manufacturing plants in 20 countries including one in Vance, Alabama. Mercedes-Benz is headquartered in Stuttgart, Germany and manufactures automobiles, buses, and trucks (Mercedes). Vehicle Safety Requirements The National Highway Traffic Safety Administration has power under Title 49 of the United States Code, Chapter 301, to issue Federal Motor Vehicle Safety Standards and Regulations that Mercedes-Benz is required to adhere to. The safety standards are regulations of the minimum safety requirements for motor vehicles. The regulations are enforced so that the motor vehicle operator is protected against crashes caused by Mercedes-Benz negligence and faulty construction or design of the motor. These are just the regulations Mercedes-Benz has to adhere to in the U. S. (Federal Motor Safety). The Magnuson-Moss Warranty Act, a federal lemon law, offers a remedy for car buyers that purchase vehicles which continually fail to comply with quality and performance standards. Lemon laws differ slightly for each state and do not include used or leased cars. Consumer rights provided by the laws may surpass warranties in the purchase contracts because federal law requires that the consumer be made aware of all terms of the warranty, and they must also be aware of their options in the event that something goes wrong. On top of that, the Magnuson-Moss Warranty Act assures consumers a speedy resolution to any disputes involving the warranty of the automobile (â€Å"Businessperson†). A notable case involving Mercedes began when a 40-year-old man bought an E320 for $56,000 from a Mercedes-Benz dealership in 2005. He claimed the car would not start, and he had to replace the battery numerous times. Finally, a mechanic told him there was nothing more that could be done to save the functionality of his car. He demanded a refund from the dealership, but it offered him a replacement instead. Mercedes-Benz eventually agreed to refund but did not do so within 30 days. The lawsuit was filed seeking double damages and attorneys fees (Lattman). Mercedes-Benz claims that it acted appropriately, stating that the plaintiff acted in bad faith and did not provide his information fast enough for a timely refund. A Wisconsin state judge concluded Mercedes violated Wisconsin’s â€Å"Lemon Law. † As a result, the judge ordered Mercedes-Benz to pay $482,000 (Lattman). Wisconsin’s set of Lemon Laws are more strict than other states (â€Å"Wisconsin Lemon Law†). The ruling here could have forced Mercedes-Benz to pay twice the purchase price and legal fees for breaking the law. However, in 2008, an appeals court overturned the prior ruling and moved for a retrial so a jury could decide whether the plaintiff acted in bad faith. The jury agreed with Mercedes-Benz the verdict was eventually overturned due to a lack of evidence. A judge later ruled in the plaintiff’s favor, even though the plaintiff still drives the car in question to this day. He now says it is working fine but it is wrong Mercedes-Benz sold him a lemon. Price Fixing Price fixing is an arrangement by participants on allied sides of a market to buy or sell only at a secure price, and then to uphold the market’s present situation so that the price stays at its current level, thus giving the parties the ability to control supply and demand. Parties involved in price fixing are known as a cartel. There are many different goals one can achieve through price fixing. Some possible outcomes include raising prices, lowering prices, or maintaining prices to secure a maximum profit for all companies involved. The crucial characteristic of price fixing is any agreement about price regardless of whether the agreement is expressed or implied (Title 15). In the United States, this action can be prosecuted as a federal offense under Section 1 of the Sherman Antitrust Act. Prosecutions can either be handled by the U. S. Department of Justice or by the FTC. Consumers or organizations can file their own lawsuits for triple damages and also recover attorney’s fees. Colluding on price amongst competitors is also seen as price fixing and is in violation of the Sherman Act. In 2007, the U. S. Supreme Court ruled that price fixing by a manufacturer and its retailers is not in violation (Kloset vs. Leegan). In 1999, Mercedes-Benz was accused of price fixing and already had a bad public image due to this previous case (Mercedes). Recently, Mercedes issued a statement saying that the U. S. Department of Justice is investigating allegations that the companys subsidiaries participated in a price-fixing scheme in New York. The 3-year-old lawsuit was filed in New Jersey, by buyers of the cars. The lawsuit claims 27 dealers in New York, New Jersey and Connecticut and Mercedes-Benz USA conspired since 1992 to artificially maintain prices. The company stated that the allegations were all derived from a single dealer that, due to poor performance, the company had tried to revoke its franchise agreement. (Henry) International Trade Laws As the world becomes a more globalized place, international trade laws are beginning to become more prevalent at all levels of business. However, many laws do not draw from U. S. Code. The World Trade Organization (WTO) regulates international trade (World Trade Organization). One issue of international trade law that Mercedes deals with in the United States is known as â€Å"parallel import. Parallel import occurs when a country imports a product that was originally distributed to that country with a certain price and specifications. In 1981, Mercedes-Benz had planned not to distribute the W126 in the United States because specifications were too costly to meet. The demand for the car caused U. S. consumers to import their own from other countries and pay a large price for the cars to f it the specifications. This increase in demand for these imported cars ended up driving the price of Mercedes-Benz’s other models sky high, which in turn drove demand down immensely. Mercedes estimated that over 22,000 W126 were being parallel imported each year (Mercedes). Labor Laws Mercedes-Benz has to deal with a vast array of labor laws for every country in which it has a plant. In the United States, Title 29 of the U. S. Code is the federal law which establishes labor laws. Labor laws encompass unions, wages, benefits, discrimination, and working conditions. Federal law typically governs basic rights and allows individual states to be more extensive based on their environment. (U. S. Department of Labor). GIVE EXAMPLES OF SPECIFIC LAWS IN THIS PARA In Alabama, minimum wage is set at the federal wage of $7. 25 an hour, and hiring and firing is allowed for any reason, as long as it is not based on discrimination. Alabama employees are allowed to join unions, but unions are not as prevalent in Alabama as they are in other States. This is a large reason why Mercedes-Benz decided to create a plant in Vance, Alabama. The company is praised for its compliance to labor laws and did not have to lay off any employee during the recent recession when many car manufacturers had to lay off hundreds of employees (Department of Labor). While Mercedes has a strong track record when it comes to abiding by labor laws, it has faced some problems with its Alabama plant. Employees at the Vance plant are suing on the basis that Mercedes has been violating the Federal Fair Labor Standards Act by not giving some employees their lunch breaks. Over 150 employees are pushing to be repaid with interest for missed overtime due to working during the lunch hour. The employees also allege that Mercedes-Benz has been calling its employees in during their lunch breaks and causing them to miss family time. Mercedes-Benz has not yet responded to the lawsuit.

Wednesday, November 27, 2019

Using the Spanish Verb Tocar

Using the Spanish Verb Tocar The core meaning of the Spanish verb tocar is to touch. In fact, both words come from the Latin verb toccare. Common Meaning of Tocar Probably the most common meaning of both tocar and touch is to refer to physical contact between things or persons. Some examples of the word used this way in Spanish: Tocà ³ los dedos de su esposa, flojos y calientes. (He touched his wifes weak and warm fingers.)Cuando el avià ³n tocà ³ tierra los pasajeros aplaudieron. (When the plane touched ground, the passengers applauded.)No tocaron el està ©reo. (They didnt touch the stereo.) This meaning is sometimes figurative: Los ciudadanos son ms pobres y aà ºn no han tocado fondo. (The citizens are poorer, and they still havent hit bottom.)Espera con paciencia su momento para tocar el cielo. (She is waiting patiently for her time to touch to the sky.) As with the English touch, tocar can be used as a euphemism to refer to sexual contact: Él me decà ­a que lo nuestro era platà ³nico, y no me tocaba. (He would tell me that our relationship was platonic, and he didnt touch me.)Desde nià ±a me tocaba, y el repulsivo me ofrecà ­a dinero para que me acostara con à ©l. (Since I was a girl he touched me, and the creep would offer me money to sleep with him.) Using Tocar With Indirect Objects When tocar is used with an indirect object, it can refer to the turn or responsibility of the person who is the indirect object. The exact translation depends on the context:  ¿A quià ©n le toca? (Whose turn is it? Whose job is it?)El mià ©rcoles de esa semana me toca trabajar. (On Wednesday of that week its my responsibility to work.)Nos toca pagar. (Its our turn to pay. Its up to us to pay.) The same can be done when tocar means to affect a person emotionally. In this way, tocar can behave much like the verb gustar. El blues es la mà ºsica que ms me toca el corazà ³n. (Blues is the music that most touches my heart. In this sentence, the direct object is el corazà ³n, while me is functioning as an indirect object.)La actriz digo que la realizacià ³n de este film le tocà ³ emocionalmente. (The actress said that the making of this film touched her emotionally.)Le tocaba el alma la cancià ³n de Navidad. (The Christmas song touched his soul.) Other Meanings of Tocar The other meaning of tocar that is extremely common in Spanish is to play a musical instrument or similar item. For example: La guitarra es uno de los instrumentos ms fciles de aprender a tocar. (The guitar is one of the easiest instruments to learn to play.)Voy a darme un baà ±o y luego tocarà © el piano. (Im going to take a bath and later Ill play the piano.)A la muerte de Susana, se tocaron las campanas de todas las iglesias. (When Susana died, they rang the bells of all the churches.) When referring to someones speaking or writing, tocar can mean to touch on. El presidente no tocà ³ el tema de Irak. (The president didnt touch on the subject of Iraq.)Los Monty Python tocaron todos los gà ©neros del humor. (Monty Python touches on all types of humor.) Tocar can be used so that its subject represents something that is given to someone: Le tocà ³ la loterà ­a. (He won the lottery.)Le ha tocado un tiempo muy difà ­cil. (He had been given a very rough time.) Tocar also is used in some set phrases or idioms: Por lo que a mà ­ me toca (as far as Im concerned) ¡Toca madera! (Touch wood!)Tocar de cerca (to have a close relationship with someone, or to be very familiar with a subject)Tocarle a alguien bailar con la ms fea (to be expected to do something very difficult or disagreeable) Conjugation of Tocar Tocar is conjugated irregularly in spelling but not pronunciation. The c is changed to qu when followed by the e. For example, the first-person preterite form is toquà © (meaning I touched), and the present subjunctive forms follow the pattern of toque, toques, toquemos, etc. Key Takeaways The Spanish verb tocar comes from the same source as the English verb touch and often has that meaning. Among many other meanings, it is also used for to play a musical instrument.When it means to be emotionally touching or to refer to taking turns, tocar is used with an indirect-object pronoun.Tocar is conjugated regularly in terms of pronunciation, but the c of the stem changes to qu when it comes before an e in conjugated forms.

Saturday, November 23, 2019

Beowulf Essays - Beowulf, Geats, English-language Films, Free Essays

Beowulf Essays - Beowulf, Geats, English-language Films, Free Essays Beowulf The story of Beowulf is one of courage, nobility, and heroism. Beowulf possesses each of these attributes both as a young prince and an elder king. These qualities allow him to become the honored king that he was, yet they also lead to his death. His actions are to be viewed as a precedent for young princes and future kings. Clearly every young prince inspires to earn enough respect to become king in their latter years. Beowulf first earns this respect when he sails to Herot to kill Grendel, the monster that has been keeping the soldiers out of their home. Upon arrival in Herot, Beowulf brags of his past accomplishments, in order to earn some respect from Hrothgar and his men. In my youth I have set about many brave deeds?I had bound five, destroyed a family of giants, and at night in the waves slain water-monsters, suffered great pain, avenged an affliction of the Weater-Geats on those who had asked for trouble- ground enemies to bits. And now alone I shall settle affairs with Grendel, the monster, the demon. (Page 32) While this beast has killed many of Hrothgar?s men, Beowulf vows to destroy him with his bare hands. Even after doing as he so promised, Beowulf has still not finished his duties. The following day, he is faced with another challenge; killing Grendel?s angry mother. When Beowulf is asked to perform this task, he accepts whole heatedly , as he sees it as another chance to gain fame, "Let him who may get glory before death: that is best for the warrior after he has gone from life."(page 45) Once again, Beowulf returns successful in his battle with the monster, only to increase his popularity within his people. These courageous and heroic deeds are expected of any young or aging prince. Clearly Beowulf?s brave encounters with these monsters show his king and followers that he is worthy of becoming a fearless leader. However, his ability to rule goes beyond those feats in battle. Beowulf was showered with gifts of gold and riches for his tremendous achievements of killing the monsters. This is where his manner is shown to be one of strong moral. While he could have easily kept them all for himself, Beowulf gives his rewards to his king, Higlac; as he was instructed to do. In addition, Beowulf declined his first offering at the throne. His sense of morality and loyalty to Higlac tells him that it is only right for Higlac?s son to take the throne before himself. These decent acts should be wisely followed by a young prince. When Beowulf accepts the role of King of the Geats, he does not change as a person or as a warrior. Once again, a monster is brought to the attention of Beowulf, this time in his own land. Even in his old age, Beowulf vows to fight this dragon on his own. Yet this battle was not to be fought for his own fame, yet for the safety of his people. Beowulf attacks the dragon as he had done so many times in the past, in hope of a victory. However, he quickly learns that his strength and armor are no match for the fire breathing dragon. As the fight comes to a close, Beowulf lies dying on the ground, with all but one man left to his aid. Although the dragon was defeated, the Geats lost their honorable king. He died doing what any good leader would, defending his land and people. Beowulf?s mistake was to let his ego take over, as he tried to take on the dragon alone. This is especially notable for a young prince to follow. While it is necessary to be brave and courageous, a prince of king must know his own limitations in order to succeed.

Thursday, November 21, 2019

Week 2 project Essay Example | Topics and Well Written Essays - 750 words

Week 2 project - Essay Example Systematic Strategies: for this lesson, the value added approach will be most efficient. This is a blend between the emergent literally approach and the explicit systematic instruction. In emergent literally approach, the child learns primarily from environmental stimuli for instance a print rich classroom. In explicit systematic instruction, the student is deliberately exposed procedures that enable them to acquire knowledge, for instance, the teacher can do a picture walk of the book while introducing key concepts and vocabulary. Closure: at this point, the teacher does an in-class evaluation to determine the success of the instructions thus far. The students group themselves depending on whether their names start with a vowel or end with a vowel. Extended Follow-up Activities: the teacher will later divide the class into unbiased groups where the students will place into different colored baskets sequencing cards depending on whether the word on the card starts with a vowel or ends with a vowel or both. Placing the students in groups makes it easy for ELL students to get help from native English speaking students in the given tasks. The teacher should ensure that the group is intellectually heterogeneous so that the students with a higher ability can help the other challenged students such as those with autism. There is a lot to learn about phonemes and this lesson is just but an introduction. While the chosen text is not custom made to fit the needs of a teacher intending to teach vowel phonemes it is an exciting read for the children and this is what any instructor need to capture the students

Wednesday, November 20, 2019

Can you help me to choice one, thanks Essay Example | Topics and Well Written Essays - 250 words

Can you help me to choice one, thanks - Essay Example The perceived relations do not carry any universality or necessity. This means that certain phenomena are not related to certain causes. This paper examines Hume’s theory that there is no self, and certain effects are not related to certain causes. According to Hume, impression or sensation are not related to one another; therefore, they do not have in them anything necessary or universal (Chaffee 234). The effects are only chances, and nothing is certain. This implies that particular effects are not because of particular causes. Causality depends on mere belief or instinct. Nobody is aware of any certainty, uniformity or regularity in the working of nature. Therefore, everything becomes a matter of probability (Chaffee 234). Hume further argues that people are limited to images and perceptions. If people cannot determine the exact cause of a particular effect, then they can also not be sure that an external object caused it (Chaffee 237). Although most people are accustomed to believing that there is a casual relationship between objects and perception, there is no valid proof that justifies the relationship between objects and perception. In summary, in accordance to Hume’s interpretation of freedom of the will, there is continuity of self-unconsciousness. He argues that people should be responsible for their actions, as the effects of their impulses within. He further says that metaphysics of reality does not exist. Nobody knows anything that is real in itself, including the world or God. Therefore, there is no

Sunday, November 17, 2019

Work in partnership Essay Example for Free

Work in partnership Essay Working in partnership with other colleagues and professionals is detrimental in being able to provide a service fit for need as it helps promote team working which i believe motivates a team to work well and excel them. It also helps every person involved in providing the service aware of all obstacles that could arise and any outcomes to achieve or have been achieved. Within a children’s setting it can also help build positive environments for children to be in and this would help a child or young person settle better into a new environment so that you are able to assess a person or child and manage tasks efficiently. It helps creates a safe environment to share information as nearly all professionals update themselves with technology, information can now be sent password protected via a encrypted system which deters others from being able to access a person’s private information by a secure connection. Sharing information about a person can help the smooth running of a service as it enables all involved to be fully aware of each person’s position and remit and allows others to know who to approach for feedback or guidance. Working in partnership with others i.e. family members or carers helps with the smooth running of a service, as family members hold a lot of information past and present about a person which can be used to build a care plan. Family are often keen to assist with service provision for a person and by working in partnership with them it creates positives relationships. You can put a person’s mind at ease with regard to the level of support a person may need. If it is a child or young person a parent or guardian would need much reassurance to know that they are leaving the child in safe capable hands therefore it is imperative that pre assessments are carried out. We have in the past used an informal interview process for new services for a person  who may have either complex or long term needs i.e. a waking night service. We would before the service is due to start we would set up an informal meeting at the clients home and arrange for 3-4 people to go and meet the client their family or NOK. This would allow them to put any questions forward and explain specific tasks and how they should be carried out. It also helps as when the service does start the person coming to assist is not a stranger. This in turn helps a nok, guardian, parent or family member enjoy their respite without fear of the person not being able to manage. This has worked well on many occasions and this is something we intend to keep as a way of matching the correct care support assistant to the person who needs support. Analyse how partnership working delivers better outcomes. Partnership working can help to deliver better outcomes for all health and social care professionals from a commissioning, performance management, service delivery and service improvement purpose. As we move forward with new legislation and processes it is important to deliver person centred care. This means we need range of expertise, knowledge and experience in order to deliver the best possible service for an individual. From the outset we are able to use the information gathered from social worker assessment, hospital discharge letters care plans and risk assessment to produce a plan tailored for a specific person. For example we currently have client who requires support from a team of Care Support Assistants, District Nurse Teams and mental health community team. By working in partnership we are able to get up to date information and guidance on the person’s condition and how to manage it from a professional point of view. We work well with arranging our service delivery around the schedule for the District Nurse’s therefore we book out daily visits either before or after their due to attend for two reasons. We found that when we attended for a review meeting and there were too many people in the property this caused panic and distress to the service user it was agreed by all that any visits would be made by appointment only and by 2 people maximum, also due to the high demand and limited resources District Nurse teams have, it worked well by planning our visits to a different time to their arrival so that they  were not kept longer than they needed to be and vice versa for our staff. There is a joint log book left in the property for any concerns or follow up actions to be taken and this is signed once the action has been acknowledged or completed. We worked with the service user to make this plan to minimise disruption and undue distress to him as by not following this plan could lead to a setback in his recovery which in turn would mean outcomes would not be met. Therefore in this instance and for most it shows that partnership working is how we proceed to working to ensure that out comes are met efficiently and if this cannot be achieved how we change our methods to enable achieved outcomes. Explain how to overcome barriers to partnership working. There can be many barriers to partnership working and most commonly arise due to a lack of experience, lack of time and a disregard for importance. Others include a lack of trust especially when it comes to children. There are many parents who initially will put a barrier up to professionals as they tend to feel that strangers are coming in to their home to tell them how to be a parent or how to look after their child. A good way of overcoming this barrier is to build a relationship with the family first, listen to the incidents, issues or concerns they have. By supporting them through the crisis/difficult time will build trust within the circle and helps them to make informed choices in a relaxed environment. Acknowledging each other’s expertise for example a parent will feel they know their child better than any other person which is correct however a professional will have seen a child similar to the one they have been allocated to many times therefore with their joint expe rtise this would make a great team. It is important to sure that you are there to support the family unit not to criticise them and this can lead to positives outcomes and overcome barriers in partnership working. For adults it can be easier to break through these barriers especially if it is to support a person who has capacity. By speaking to them to conduct assessments you get to build a good idea of a person’s character, need and attitude toward a service. It allows you to build a rapport with someone share stories and common interests if any. This can be relationship building. I recently had this experience with a service. I was  contacted privately by a husband and wife who have physical disabilities, they are wheelchair and housebound without assistance. Upon speaking to Mrs x it was clear she had some bad experiences with other providers. I decided to visit them in their home to get a broader picture of the service they wanted and problems they had in the past to try and work out how improve their opinions of care providers. Upon speaking to them it was clear that although they both have medical conditions that reduce their ability to be fully independent they were not totally incapacitated. They wanted to be treated as adults not children or elderly people who were not able to fend for thems elves. They had social needs just the same as those who are fully independent for example going to the cinema and shopping. Mr x is a keen football fan and liked talking about sports. I believed i had gained some thrust and set about finding the ideal person to provide their service. We have had the service for approximately 1 year and in that time we have had to make changes to care workers who did not work out but the current Care Support Assistant has been with since February 2014 and all communication with Mr and mrs is positive. It is in agreement that planned absences require a second and third person to cover their service and shadowing the regular Care Support Assistant always takes place. By working together closely for those 3 months and investing my time in to rebuilding their opinion I feel I have worked in partnership with them and succeeded in overcoming the initial barriers that were there. Explain own role and responsibilities in working with colleagues. My role as the Service Team Leader/ Registered Manager firstly has a legal responsibility to ensure that everyone who is in receipt of a service is kept safe from risk, harm and abuse. It is my job to ensure that all staff are fully equipped with knowledge and training to go into the field and demonstrate that they are able and suitable for the role they have been appointed to. It is my role to supervise the office staff to give guidance and support where necessary. Set tasks on week by week basis according to the needs of the business. I take the lead on any complaint or safeguarding referral we may receive and investigate. I am responsible for the petty cash kept on site and to provide our accounts team each month of the breakdown of  money spent. It is my duty to complete supervisions and appraisals for office and field staff, maintain a good working relationship with local authorities. Providing my seniors with a monthly KPI report. Keep a professional boundary with all staff a nd service users. These are an example of what is expected of me in my role however i am also available and required to support in other roles as necessary i.e. provide an out of hours service on a rota basis, provide all induction training for new applicants as well as refresher training for existing members of staff. Evaluate own working relationship with colleagues. To evaluate my own work i need to be able to request positive or negative criticism as to how i may have handled a situation so that i can learn from the experience and improve for next time. I need to be able to self evaluate and not just rely solely on another persons opinion. By doing a self analysis i am able to pick up what my strengths and weaknesses are to be improved. This can also help with the quality of my work and setting myself targets to achieve to feel a great sense of completion helps motivate me which in turn passes on a positive working environment on to my team to help all of us excel. I feel presently as i am very open and honest with all my staff and my approachable manor i feel that i am able to communicate well my expectations of how i believe the service should be run and this is passed on to field staff and rarely do i feel i need to display any negative comments on to the team. We communicate by text and email with our field staff and i often send out messag es of gratitude to those have worked well over weekends as there are many issues that could prevent a service running smoothly. I feel that by appreciating my staff at any level i have formed good working relationships however there is always a need for improvement. Explain own role and responsibility in working with other professionals. It is my role to build relationships with outside organisations such as local authorities, district nurse teams, hospital teams and social work teams. I take the lead with all safeguarding investigations and work with the professionals involved in resolving the issues raised. Although it is my  duty to take the lead i expect my office to be able to share the responsibility to an extent for example if i am away from the office for any reason i.e. annual leave or sickness, i expect the rest of the team to be able to conduct an initial investigation to gather facts and provide a summary of the incident or concern raised so that i can take over on return. I feel that this does not limit the office to one way of working or delay important tasks. It can also help promote personal development to enable a junior member of staff to gain experience in order to progress either within or outside of our organisation. It is my role to attend all contract meetings to discuss possible issues withi n our service or for feedback to passed back to our staff to give thanks appreciation for something we did well. Evaluate procedures for working with professionals. The procedure for working with other professionals remains the same across the board. Every person is expected to treat all they come into contact with, with respect, be responsive to any equality and diversity matters as discussed. Confidentiality is to be adhered to at all times and personal information is not being discussed with those outside of the professional circle. Information relating to a person or child should be shared on a need to know basis and as agreed. Each professional is responsible for their own department and are expected to deal with matters as they arise within agreed timescales. Professionals are expected to work together to obtain the best possible outcomes in the safest way. Each person has a duty of care to protect those they care for from being subjected to any form of harm or abuse and to report any concerns to a senior person or to a care management team within a local authority. Professional opinions should be sought from specialist teams before partaking in any task that could potentially cause concern. For example the procedure for reporting any concern or information regarding one of our clients from the local authority is to write a detailed email containing all the facts we have at hand. We then send this to the placements and brokerage email who are regarded as our contact team within this borough. This is sent via a secure website with password protection. They will then forward on to the relevant social work team in oreder for  this to be either recorded or dealt with. We then if need be wait for a response and a resolution to the query and work together to reach an outcome. Analyse the importance of working in partnership with others. It is extremely important to work in partnership with others as every person wants the best level and quality of care for the person they are dealing with, acting on behalf of or have a personal relationship i.e. parent, child, guardian NOK. I feel the best outcome sought by all is the wellbeing, safety and happiness of the person or child who requires support. There is also a level of consistency for not only you but for the person or child you are supporting. Children need consistency especially if you are supporting a child who has autism. Children who live with this condition require a huge amount of support. They do not adapt well to change and require routine to help them have a good quality of life and experience. By not working in partnership with others it would not be possible to build and establish relationships, improve service delivery and help the child transition well to an adult. For an elderly person working in partnership helps them have a better quality of life by having a unit of support who know their needs and are familiar to them. By working in partnership it allows every person you support to access to different activities and support. It is also good to surround yourself and your settings with professionals from all backgrounds and groups and to create relationships so you can use, learn and share resources and experience to achieve outcomes. Evaluate procedures for working with others. The procedure for working with others is very much similar to those as working with professionals. The main requirement is be honest, communicative and detailed in every aspect. It is important to seek consent and permission from the person or a child guardian, parent or NOK you are supporting before any tasks procedure or assessment takes place. It is important that you involve others in the care planning process in order to achieve the outcomes as they know themselves or their loved one best to know their strengths, weaknesses and desires to a service delivery. You are expected to treat  others with respect and dignity. As part of our pre-employment paperwork all staff office and field base are expected to sign and adhered to the dignity promise. Continued regular monitoring and supervision ensures that others are adhering and receiving all aspects of the dignity promise. That any concern raised will be dealt with efficiently and professionally. It is more common for others to be come upset and angry and may fall from treating people with respect. However this does not absolve a professional from completing their task, but it does mean that an increased sense of awareness needs to be adopted so that all can remain safe. We previously had a service user that all we was required to do was support him in taking his medication. Unfortunately his wife suffered with Dementia and she would often try and attack staff and make accusation that they were trying make her husband ill. After working with family the service user himself and other professionals it was decided that this call would be attended by two care workers. Although it did not require 2 care workers to support him to take the medication, the second care worker was sent in to distract his wife so that the first care worker could safely support him. This was due to all involved wanting the outcome to be safe. Mr x was less anxious about the distress it caused upsetting his wife and being concerned for his own health if he did not receive his medication. We continued to mon itor this new approach and all feedback was positive.